When you cancel or withdraw from a visit that has been assigned, a senior is deprived of the care he/she requires.

Under the revised Terms of Service, a nominal cancellation fee will be deducted from your future service fees:

  1. Cancelling a visit that has been assigned to you: $25
  2. Cancelling a visit within 24 hours of the start of the visit: $50
  3. Not showing up for an assigned visit: $50
  4. Late for an assigned visit: $15
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