We are here to support you. If you need care urgently, please reach us at 6100 0055 and our Care Advisors will assist you. 

Our Care Advisors are available from
Weekdays: 9am - 9pm
Weekends / Public Holidays: 9am - 6pm

Alternatively, you can 

  1. Chat with us via our web chat. Click on the orange chat icon at the bottom-right of your screen.
  2. Submit your urgent care request by clicking on the button 'Get Care Now' below.
  3. Reach us via our mobile app. Include a note on the urgency of your request in the ‘Special Instructions’ field. 

A dedicated Care Advisor will connect with you as soon as they can.

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