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For Families and Care Recipients
37 articles in this collection
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Homage
Service Information
What is Respite/Non-Medical Home Care?
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Homage
Updated over a week ago
What is Nursing Care?
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Homage
Updated over a week ago
What is Home Therapy Care?
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Homage
Updated over a week ago
What is the minimum duration of a Homage Care Visit?
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Homage
Updated over a week ago
Does Homage provide live-in or 24-hour home care services?
Written by
Homage
Updated over a week ago
Does Homage offer insurance?
Written by
Homage
Updated over a week ago
What is Homage's Terms of Service?
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Homage
Updated over a week ago
Requesting Care
I need care urgently. What should I do?
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Homage
Updated over a week ago
How do I book a Care Visit?
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Homage
Updated over a week ago
I’ve made a request for care, what now?
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Homage
Updated over a week ago
Can we have the same Care Professional for subsequent visits?
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Homage
Updated over a week ago
How soon will a Care Pro be matched to my visit request?
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Homage
Updated over a week ago
I made a request more than 24 hours ago but no one has gotten in touch with me yet. What can I do?
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Homage
Updated over a week ago
Why can’t I skip the in-person Care Assessment and request a visit directly?
Written by
Homage
Updated over a week ago
Using the Homage App
Why is the Homage app asking me for permissions?
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Homage
Updated over a week ago
Why do I have to fill up my Care Profile before requesting care?
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Homage
Updated over a week ago
I filled up my Care Profile but don’t see an option to request for care. Why?
Written by
Homage
Updated over a week ago
Homage Care Professionals
Who are the Homage Care Professionals?
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Homage
Updated over a week ago
What do Homage Care Professionals do?
Written by
Homage
Updated over a week ago
What languages do Homage Care Professionals speak?
Written by
Homage
Updated over a week ago
Are Homage Care Professionals local Singaporeans or foreigners?
Written by
Homage
Updated over a week ago
Post Care Visit
Why is a Care Summary provided after each caregiving visit?
Written by
Homage
Updated over a week ago
Discounts & Packages
Are packages/discounts available for Homage's services?
Written by
Homage
Updated over a week ago
Fees & Payments
What are the available payment modes?
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Homage
Updated over a week ago
When do I need to make payment?
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Homage
Updated over a week ago
What is Homage’s cancellation policy?
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Homage
Updated over a week ago
Changes and Cancellations
Why are cancellation fees imposed?
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Homage
Updated over a week ago
How do I cancel my booking?
Written by
Homage
Updated over a week ago
Will I be charged service fees for cancelled visit(s)?
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Homage
Updated over a week ago
Do cancellation fees apply if I cancel with sufficient notice?
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Homage
Updated over a week ago
How and when will cancellation/change fees be charged?
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Homage
Updated over a week ago
What happens if I cancel and/or change scheduled visits?
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Homage
Updated over a week ago
I need to cancel multiple visits. How does the cancellation policy apply?
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Homage
Updated over a week ago
What happens if a Care Professional cancels at the last minute?
Written by
Homage
Updated over a week ago
What if I need to extend the scheduled visit?
Written by
Homage
Updated over a week ago
What happens if the actual Care Visit is shorter than scheduled?
Written by
Homage
Updated over a week ago
I would like to make a change to a scheduled visit. Will I be charged?
Written by
Homage
Updated over a week ago