For Homage Care Professionals | Homage Helpdesk

For Homage Care Professionals

38 articles in this collection
Written by Homage

Becoming a Homage Care Professional

What do Homage Care Professionals do?

Written by Homage
Updated over a week ago

What are the benefits of being a Homage Care Professional?

Written by Homage
Updated over a week ago

What kind of working hours can I expect as a Care Professional?

Written by Homage
Updated over a week ago

What is the selection process like?

Written by Homage
Updated over a week ago

Service Fee

Why is there a change in pay for Homage Care Pros?

Written by Homage
Updated over a week ago

Why do nurses get paid more than Care Pros?

Written by Homage
Updated over a week ago

Why do registered and enrolled nurses get compensated differently?

Written by Homage
Updated over a week ago

Why isn’t there special night rates for weekends and public holidays?

Written by Homage
Updated over a week ago

Cancellations

Why am I being charged late fees?

Written by Homage
Updated over a week ago

What happens if i cancel or withdraw from an assignment/a visit?

Written by Homage
Updated over a week ago

What happens if my case is cancelled at the last minute?

Written by Homage
Updated over a week ago

When does the policy take effect?

Written by Homage
Updated over a week ago

Where can I find the complete Terms of Service?

Written by Homage
Updated over a week ago

Claims

What is a claim item?

Written by Homage
Updated over a week ago

What can be claimed?

Written by Homage
Updated over a week ago

When will my claims be paid?

Written by Homage
Updated over a week ago

How is the new claims process different?

Written by Homage
Updated over a week ago

How do I submit a claim through the Homage CarePro app?

Written by Homage
Updated over a week ago

Can I submit multiple claims for the same visit within the app?

Written by Homage
Updated over a week ago

Is there a limit to the number of items I can claim?

Written by Homage
Updated over a week ago

Why is my claim rejected?

Written by Homage
Updated over a week ago

I submitted my claim before clocking out. What should I do?

Written by Homage
Updated over a week ago

How to submit a claim if I miss the 24 hours deadline?

Written by Homage
Updated over a week ago

I have previously declared that I have items, but actually I don’t. What do I do?

Written by Homage
Updated over a week ago

I have to attend an immediate visit after my previous visit. Can I submit my claim later?

Written by Homage
Updated over a week ago

How to use the Care Pro app

What is ‘Apply’?

Written by Homage
Updated over a week ago

When will ‘Apply’ take place?

Written by Homage
Updated over a week ago

How will ‘Apply’ impact me?

Written by Homage
Updated over a week ago

Where do I find my 'Alerts'?

Written by Homage
Updated over a week ago

Why is the Homage app asking me for permissions?

Written by Homage
Updated over a week ago

I can’t find the welcome email, what do I do?

Written by Homage
Updated over a week ago

I can’t remember my password, how do I reset it?

Written by Homage
Updated over a week ago

What are my sign-in details? What is my password?

Written by Homage
Updated over a week ago

I have problems setting up my profile, who can I contact?

Written by Homage
Updated over a week ago

I applied to a visit but would like to withdraw, what should I do?

Written by Homage
Updated over a week ago

I declined a visit request but have a change of mind, can I still apply for the visit?

Written by Homage
Updated over a week ago

What happens when I apply to a visit?

Written by Homage
Updated over a week ago

How do I get (more) visits?

Written by Homage
Updated over a week ago