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For Families and Care Recipients
37 articles in this collection
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Homage
Service Information
What is the difference between Prepaid Packages and Pay As You Go?
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Homage
Updated over a week ago
What is the expiry date of prepaid packages?
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Homage
Updated over a week ago
Can I extend my prepaid package validity?
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Homage
Updated over a week ago
What is Respite/Non-Medical Home Care?
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Homage
Updated over a week ago
What is Nursing Care?
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Homage
Updated over a week ago
What is Home Therapy Care?
Written by
Homage
Updated over a week ago
What is the minimum duration of a Homage Care Visit?
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Homage
Updated over a week ago
Does Homage provide live-in or 24-hour home care services?
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Homage
Updated over a week ago
What is Homage's Terms of Service?
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Homage
Updated over a week ago
Requesting Care
How do I book a Care Visit?
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Homage
Updated over a week ago
What happens after I have made a request for care?
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Homage
Updated over a week ago
What is an In-Person Care Assessment (IPCA)?
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Homage
Updated over a week ago
I need care urgently. What should I do?
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Homage
Updated over a week ago
How soon will a Care Pro be matched to my visit request?
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Homage
Updated over a week ago
Can we have the same Care Professional for subsequent visits?
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Homage
Updated over a week ago
I made a request more than 24 hours ago but no one has contacted me. What can I do?
Written by
Homage
Updated over a week ago
Using the Homage mobile app
How do I change/remove my credit card details?
Written by
Homage
Updated over a week ago
How do I set up my wallet?
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Homage
Updated over a week ago
Homage Care Professionals
Who are the Homage Care Professionals (Care Pros)?
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Homage
Updated over a week ago
What do Homage Care Pros do?
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Homage
Updated over a week ago
What languages do Homage Care Pros speak?
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Homage
Updated over a week ago
Post Care Visit
When will the post-visit reports be available?
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Homage
Updated over a week ago
Where can I find my post-visit report?
Written by
Homage
Updated over a week ago
What is a Care Summary?
Written by
Homage
Updated over a week ago
Discounts & Packages
Are packages/discounts available for Homage services?
Written by
Homage
Updated over a week ago
Fees & Payments
What are the available payment modes?
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Homage
Updated over a week ago
When will payment take place?
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Homage
Updated over a week ago
Changes & Cancellations
Can I apply for a refund?
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Homage
Updated over a week ago
How do I cancel my booking?
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Homage
Updated over a week ago
I would like to make a change to a scheduled visit. How should I proceed?
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Homage
Updated over a week ago
What if I need to extend the scheduled visit?
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Homage
Updated over a week ago
What happens if I want to shorten the scheduled visit?
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Homage
Updated over a week ago
What happens if my Care Pro cancels at the last minute?
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Homage
Updated over a week ago
Are there change/cancellation charges for my care visits?
Written by
Homage
Updated over a week ago
When and how will change/cancellation fees be charged?
Written by
Homage
Updated over a week ago
Do cancellation fees apply if I cancel with sufficient notice?
Written by
Homage
Updated over a week ago
Can change/cancellation fees be waived?
Written by
Homage
Updated over a week ago