We understand unexpected situations may arise after care has been arranged.

You might need to make changes for the scheduled care visits, such as extensions and reduction of visit duration or changing the time and date of the visit(s).

You can get in touch with us to make the necessary changes to your scheduled care visits via email at [email protected].

Changes made more than 7 days from the scheduled visit date will not incur any change/cancellation fees.

For visits changed/cancelled less than 7 days from the scheduled visit date, the following fees apply:

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