When you cancel or withdraw from a visit that has been assigned, a senior is deprived of the care he/she requires.
Under the revised Terms of Service, a nominal cancellation fee will be deducted from your future service fees:
- Cancelling a visit that has been assigned to you: $25
- Cancelling a visit within 24 hours of the start of the visit: $50
- Not showing up for an assigned visit: $50
- Late for an assigned visit: $15